Customer and Property Info

This section gives you a snapshot of who’s on the loan and where the property is.

Here’s what you’ll see:

Your name
All borrowers listed on the loan
Your mailing address
The property address (this might be different if it’s an investment property)
The BSB and Account number of your loan

Your Home Loan at a Glance

A quick overview of your loan details.

You’ll find:

Your loan type; Live-In or Investment. (If you’ve recently changed your loan type, get in touch so we can make sure you’re on the right product and rate.)
Your current interest rate
Your upcoming minimum monthly repayment and the next repayment date
The balance remaining on your loan as of the statement date (this might differ from the closing balance at the end of the period)
Your remaining loan term

Statement Summary

A simple breakdown of what happened during the statement period.

Here’s what’s included:

Opening Balance – the loan balance at the start of the period
Closing Balance – the loan balance at the end of the period
Interest Charged – total interest added during the period
Repayments/Payments – total payments made into your redraw

Statement Transactions

This section lists all the activity on your loan during the statement period.

You’ll see:

Date – when the transaction was recorded (this may differ from when you made it)
Transaction Descriptions – what each transaction was for, including:
Repayment/Payment – payments into your loan that reduce your balance
Interest Charged – monthly interest added to your loan
Interest Rate Changes – any updates to your rate, like discount anniversaries
Debits ($) – transactions that increase your loan balance (e.g. interest, extra funds)
Credits ($) – transactions that reduce your loan balance (e.g. repayments, AutoPay, refunds)
Balance ($) – your loan balance after each transaction

Frequently Asked Questions

Why don’t I see my minimum monthly repayment as a single transaction?

Your repayment is made up of two parts: principal and interest. You’ll see ‘Interest Charged’ as a transaction, but the principal isn’t listed because it’s not a charge, it simply reduces your loan balance. You’ll notice your balance drop every time a payment is made.

Why does my interest charge change each month?

Interest is calculated daily, so it can vary depending on your balance, any redraw, and how many days are in the month. More days = more interest, fewer days = less.