What’s this feature?
If you’ve got a joint Unloan home loan, you can choose how account changes are approved, either by one borrower or both.
Why it matters
It gives you control over how decisions are made, so you and your co-borrower can manage your loan together, your way.
How to update your account permissions
Log into your app
Head to your home loan account and click the cog icon
On the Manage your home loan screen, scroll to Account Permissions under Payment Settings
You’ll see your current settings for AutoPay and withdrawals. By default, they’re All to authorise
Want to switch to One to authorise for either AutoPay withdrawals or both?
Submit a change request
Your co-borrower will get a notification to approve or decline
Once approved, you’ll both get a confirmation email
Switching back to All to authorise?
No approval needed, your change will be applied instantly
You'll both get a confirmation email
Need help?
The easiest way
Log in and reach out via live chat.
Prefer email or phone?
No problem. You can also contact us:
Email: [email protected]
Phone: 1300 630 000