Confirmation of Payee helps you check that the account you're paying belongs to the person or business you expect, making it easier to avoid scams and mistaken payments.

Confirmation of Payee is an extra security check for first-time payments made through the Unloan app.

When you enter a BSB and account number, it helps confirm that the account details match the information held by the receiving bank. This gives you more confidence that your money is heading to the right place.

Confirmation of Payee can help by:

At Unloan, Confirmation of Payee works alongside NameCheck to give you more information about the account you're paying, so you can make a more informed decision before sending money.

Before you make a first-time payment, Confirmation of Payee checks whether the account is open and compares the account name, BSB and account number you've entered with the information held by the receiving bank.

You'll then see one of the following results. Together with NameCheck, this helps you decide whether you'd like to continue with the payment.

Usually, no.

You'll still be able to proceed with a payment if you receive a Match, Close Match, No Match or Error result. However, we strongly recommend reviewing the result carefully before continuing, especially if the name doesn't match.

The only time a payment will be blocked is when the account has been identified as closed.

Taking a moment to check the result can help you avoid sending money to the wrong account or becoming the target of a scam.

Your privacy is important.

Your name is only shown if the payer enters details that return a Match result. If the details entered don't match, your name won't be displayed.

Confirmation of Payee and NameCheck work together to help you feel more confident about who you're paying.

Checks whether the account name you entered matches the account details held by the receiving bank.

Analyses the payment details you've entered and indicates whether they appear consistent with the person or business you're intending to pay.

Using both services together gives you extra information before making a first-time payment.

If the account number you're entering is longer than the character limit and starts with one or more zeros, try removing the leading zeros and re-entering the account number.

Before proceeding, always double-check that the account details are correct.

Need help?

If you have questions about Confirmation of Payee or need a hand with a payment, we're here to help.

Chat with us in the Unloan app for the fastest support.

You can also:

We're always happy to help.