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What Is the Unloan Referral Program?
What Is the Unloan Referral Program?

Everything you need to know about the Unloan Referral Program - what it is and how it works.

Updated over 8 months ago

We’ve built a digital home loan that we think you’ll love, and we’d love for more people to discover what Unloan is all about. Our referral program helps approved referrers tell their network about Unloan and pays referrers a financial benefit for successful loans. They are not permitted to provide advice about Unloan or be involved in your application.

Who are Unloan referrers?

We currently work with approved businesses that operate in aligned industries (such as accounting, law, conveyancing, real estate, and financial planning). Interested referrers can learn more about our referral program.

What is a referral link?

Referral links are unique to each referrer and enable us to track which referrer has referred the customer to Unloan so we can pay commission when the loan is successfully funded.

Will referrers receive a financial benefit?

Yes. Unloan will pay the referrer a commission for each home loan application that is successfully tracked and funded in line with the Referral Agreement (unless their Referral Agreement states otherwise).

What circumstances will result in non-payment of commissions?

There are several circumstances that would result in non-payment, including:

  • When a customer uses a different browser or marketing channel to apply after clicking on a unique referral link

  • When an application has started more than 90 days after a customer has clicked on a unique referral link

  • Where a referrer has been found to breach our agreement

  • Where a referrer is directly involved in the loan (e.g. one of the borrowers)

What can referral partners see when I click the referral link?

Referrers are provided aggregate statistics about how many times their referral link has been clicked and any eligible commissions.

Will the referrer see any of my application information?

No. We do not provide referrers with any information about the loan applications that their referred customers you may choose to submit.

Will being referred to Unloan impact my loan application in anyway?

No. We assess referred customer loans on the same basis as we would any other customer, in accordance with responsible lending obligations.

Can a referrer help me to apply for a home loan?

No. Referrers are prohibited from collecting or forwarding customer information to Unloan or being involved in the application in any way. It’s important that our customers decide independently to apply with Unloan and complete the application themselves. Please contact us if you have any questions or concerns.

If you’d like assistance with your application, our friendly Unloan team are always ready to help!

If you have any additional questions or require further support with respect to the Unloan Referral Program, please don't hesitate email us at [email protected].

We're here to ensure your Unloan experience is exceptional.

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