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How to change your email address & mobile number
How to change your email address & mobile number

A step-by-step guide on how to change your email address and/or mobile number.

Updated over a week ago

Before you can update your email address and/or mobile number, you’ll need to verify your existing email address and mobile number in four simple steps.

If you don’t have access to your email address or mobile number, please contact us and our Unloan support team will be in touch.

1. Click the ‘Settings’ icon > click on the ‘Personal Details’ button. Alternatively, you can visit this link.

2. In the ‘Personal Details’ page > click ‘Email’ and/or ‘Mobile’ to start the verification.

3. You will receive a temporary code in your email and/or mobile number.

4. Enter the code and click ‘Continue’.

Once you verify existing email address and mobile number, you’ll be able to update them.

To update your email address:

1. Enter your new email address and click ‘Continue’.

2. Enter the code that has been sent to your email and click ‘Continue’.

3. You’ll receive a confirmation email once your details have been updated. Please use your updated email the next time you log back in.

Please note that your existing email address will remain on the ‘Personal Details’ page until you have logged out.

To update your mobile number:

1. Enter your new mobile number and click ‘Continue’.

2. Enter the code that has been sent to you via SMS and click ‘Continue’.

You’ll receive a confirmation email once your details have been updated. Please use your updated mobile number the next time you log back in.

You can change your email and mobile by following the steps below. If you don’t have access to your existing mobile or email address, please contact us and our Unloan support team will be in touch.

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