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How do I check the status of my Unloan home loan application?

Check the status of your loan application in your Unloan profile.

Waiting for an update on your Unloan home loan application can be stressful. To check the status of your Unloan home loan application, we recommend logging in and connecting with our support team.

In the unlikely event that our support team are unable to provide an update, they will work with our lending team, who will reach out to you directly as soon as possible.

I’ve changed my mind and don’t want to proceed with my Unloan home loan application

We’re sorry to hear you want to withdraw your application. Please send an email to our friendly team at [email protected] stating your intention to withdraw. To help improve our experience and offer, please feel free to share the reason behind your decision.

Learn more about Unloan and applying with Unloan here.


This article is intended to provide general information only. It does not have regard to the financial situation or needs of any reader and must not be relied upon as financial product advice. Please consider seeking financial advice before making any decision based on this information.‍

Unloan is a division of Commonwealth Bank of Australia.

Applications are subject to credit approval, satisfactory security and you must have a minimum 20% equity in the property. Minimum loan amount $10,000, maximum loan amount $10,000,000, and total borrowings per customer across all Unloan loans is $10,000,000. If you currently have an Unloan home loan with an active Lender’s Mortgage Insurance (LMI) policy the maximum amount you can borrow across all Unloan loans is $3,000,000. Please note Unloan currently doesn’t offer loans with an LMI premium. In some cases, depending on the property’s location or type, we may only be able to lend you up to 70% of the property’s value.

Unloan offers a 0.01% per annum loyalty discount on the Unloan Live-In rate or Unloan Invest rate upon settlement. On each anniversary of your loan’s settlement date (or the day prior to the anniversary of your loan’s settlement date if your loan settled on 29th February and it is a leap year) the margin discount will increase by a further 0.01% per annum up to a maximum discount of 0.30% per annum. Unloan may withdraw this discount at any time. The loyalty discount is applied for each loan you have with Unloan.

*At Unloan, we do not charge any annual, application, banking, account, transaction, late or exit fees. Government fees may apply. Learn more about government fees here. Your current lender may charge an exit fee when refinancing.

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