If your name is flagged as invalid during the application, please try the following steps:
Clear the name field and re-enter your name, ensuring no extra characters are included.
Check for and remove any spaces after your name.
For double first names or surnames, enter them without a space. You can let your dedicated Lending Specialist know when you’re contacted about your application, and they can amend this for you.
If the problem persists, please clear your device's cache and try again.
If you’re experiencing further issues, you can contact us in any of the following ways:
Email: [email protected]
SMS: +614 88 844 877
Phone: 1300 630 000
We're available to chat:
Monday to Friday 8am - 8pm AEDT
Saturday & Sunday 10am – 6pm AEDT