When you start an Unloan home loan application and agree to a credit check, we automatically pre‑fill your liabilities using information from your credit report. This data comes from Credit Reporting Bodies under Comprehensive Credit Reporting (CCR).
Sometimes, the information on your credit report doesn’t line up perfectly with the balance you see with your current lender. Common reasons include:
Redraw balances on your loan
Additional repayments you’ve made over time that weren’t recorded as principal repayments
If the details you enter don’t match what we receive from the credit reporting bodies for the same loan, one of our lending specialists will get in touch. They’ll help confirm the correct balance and collect any information needed to keep your application moving.
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Log in and reach out via live chat.
Prefer email or phone?
No problem. You can also contact us:
Email: [email protected]
Phone: 1300 630 000
Applications are subject to credit approval, satisfactory security and minimum deposit requirements. Full terms and conditions will be set out in your loan offer, if an offer is made.
This information is general only and doesn’t take your personal financial situation into account. Consider seeking independent financial advice before making a decision.